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Return form

You can return your order free of charge by filling in our online return form. Please indicate your order number and the e-mail address you used when ordering.

Pick up method

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Define your pick-up

In case our carrier partner needs
to contact you regarding the pick-up.

Return in shop

Select a drop-off point near you

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Return procedure

Find a national post office local here: https://standorte.deutschepost.de/Standortsuche?standorttyp=packstationen_paketboxen&pmtype=4&lang=en

Find a national post office local here: https://www.poste.it/

Find a national post office local here: https://www.postoffice.co.uk/branch-finder

Find a national post office local here: https://www.postnl.nl/en/location-finder

Find a national post office local here: https://www.ctt.pt/feapl_2/app/open/stationSearch/stationSearch.jspx?lang=01

Find a national post office local here: https://www.postnord.se/en/our-tools/search-letter-box-or-service-point

Find a national post office local here: https://www.omniva.ee/private/map

Find a national post office local here: https://www.laposte.fr/particulier/outils/trouver-un-bureau-de-poste

Select the items you want to return

Can you double check?

Refund options

Do you need support?

Our customer care team is available to help answer any questions and offer advice.

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