Free returns

24h home delivery

Free delivery from €175

Secure payment

In store returns

How can I submit a complaint or suggestion for the Gigue online store?

We’ll be delighted to receive feedback about your experiences with the Gigue online store. Our Customer Service team can be reached on weekdays (Mon to Fri) between 8am and 6pm. Send an email to customercare@gigue.com, call us on +32 (0)93 35 22 38 or use our contact form.

Our team will respond to your message as soon as possible. If you have a complaint, we’ll work with you to find a solution. Based on your feedback, we are working continually to improve your experience of the Gigue online store.

The European Commission has developed a platform for online dispute resolution, which you as a consumer are entitled to use: the ODR platform.


Category

Suggestions, complaints and ideas

Free returns

Free return within 30 days

24h home delivery

Order before 6pm, next day home delivery

Free delivery from €175

At your home or at work

Secure payment

100% secure payment

In store returns

Also free via our boutiques

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