How can I submit a complaint or suggestion for the Gigue online store?

We’ll be delighted to receive feedback about your experiences with the Gigue online store. Our Customer Service team can be reached on weekdays (Mon to Fri) between 08:30h to 12:00h and from 13h to 16:30h. Send an email to customercare@gigue.com, call us on +32 (0)93 35 22 38 or use our contact form.

Our team will respond to your message as soon as possible. If you have a complaint, we’ll work with you to find a solution. Based on your feedback, we are working continually to improve your experience of the Gigue online store.

The European Commission has developed a platform for online dispute resolution, which you as a consumer are entitled to use: the ODR platform.

Category

Suggestions, complaints and ideas