You can expect a response within 48 hours.
Items can be readily exchanged in Gigue boutiques, within 30 days after your reception of your parcel. Prefer to arrange your exchange via the Gigue webshop? Then please send us your return and place a new order.
You can take advantage of our free return policy within 30 days of your reception of your order.
The quickest and easiest option
Bring the items you wish to return to your favourite Gigue boutique. You can identify Gigue boutiques on the map by the black pins.
Drop off your return at a GLS parcelshop, in the original box. You’ll find your return label in the envelope supplied. Place this over the old label on the box. You can locate your nearest parcelshop on gls-group.eu.
Please keep your return receipt from GLS in a safe place. We’ll confirm receipt of your return shipment by email. You can also track the status of your return using your gigue.com account. Refunds for returns via GLS will be made within 15 days following receipt of your package.
We ask you to take note of the following:
You can find more information about returns in our general conditions.
Monday to Friday from 08:30h to 12:00h and from 13h to 16:30h. Except public holidays.
Would you like more information? Consult our frequently asked questions.
Free return within 30 days
Order before 5pm, next day home delivery
At your home or at work
100% secure payment
Earn member reduction with your purchases